Privacy Policy

1. Introduction

At Lumen Labs, we value your privacy. This Privacy Policy explains how we collect, use, and safeguard your data across our websites, services, and platforms.

2. Information We Collect

We collect personal information you voluntarily provide to us, including your name, email address, phone number, and any other information submitted through our website forms or communication channels.

3. How We Use Your Information

We use your information to provide our services, respond to inquiries, market our products, send updates, and deliver customer support. Your phone number may be used for SMS updates, appointment reminders, marketing messages, and service notifications.

4. SMS Consent & Opt-Out

By submitting your phone number, you consent to receive SMS messages from Lumen Labs.

• Message frequency may vary; you may receive up to 5 SMS per month.
• You may opt-out at any time by replying STOP to any message.
• For help, reply HELP or contact us at [email protected].

5. Data Sharing

We do NOT sell or share SMS consent or phone numbers with third parties or external organizations, except as required to deliver our services (such as our SMS provider).

6. Data Security

We maintain industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to access, update, or delete your data by contacting us at [email protected].

8. Contact

Have questions? Email us at [email protected] or call (404) 600-0815.